The Genetec Clearance™ plugin 3.3 includes the following limitations.
| Issue | Description |
|---|---|
| 2896124 | For cameras that are operating under a federated system, the 'Stored video for" information is listed as "Not available" in the Genetec Clearance™ Registry. |
| 2766937 | SDK tile keeps the selected time segment even when cleared. |
| 2541283 | Https proxies are not supported due to a limitation in .NET framework. For more information, see https://github.com/dotnet/runtime/issues/22026. |
| 2544967 | Evidence uploads fail when archive extractions yield long windows paths. Work arounds for this limitation include shortening the archive path and enabling long paths in Windows 10. |
| 2547680 | Requested video files are a few seconds longer than specified in the request time period. |
| 2281687 | When adding a Stratocast camera in the camera selection section, a grey thumbnail might be displayed on certain cameras. |
| 2152670 | The plugin only takes retention periods from the archiver and does not take the retention period from individual cameras into account. |
| 2154412 | The geographic location of ghost cameras cannot be displayed. |
| 2228541 | Adding partitions to the list of cameras that are published in Genetec Clearance™ is not supported. However, if you add the camera to the partition manually, video request exports will be processed. |