The Genetec Clearance™ plugin 3.4 includes the following known issues.
| Issue | Description |
|---|---|
| 2972361 | The new parallel extraction and encryption processes temporarily use disk space. Uploads can fail if insufficient disk space is present. Ensure you adjust disk space according to expected usage. |
| 2971619 | The notification for the extraction phase of an upload can seem stuck at 100% for up to one minute while the extraction is being completed. This is because the file is now encrypted on the disk and moved after extraction. |
| 2970967 | When the upload of a snapshot is completed, the subsequent notification reads 'completing evidence' rather than 'completing snapshot'. |
| 2872530 | Sometimes the send snapshot window shows a warning message stating that the camera must be online and recording to send a snapshot. |