In Security Center, Security Desk operators can send snapshots of video frames to
Genetec Clearance™.
What you should know
You must have the
Send to Clearance privilege to export a
snapshot from Security Desk to
Clearance.
Procedure
-
In Security Desk, right-click a camera tile and click Send snapshot to
Genetec Clearance™.
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Do the following:
-
Enter a name for the snapshot.
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(Optional) Enter a description of the snapshot.
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Click Next.
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Choose from one of the following:
- Select existing case
- Create new case
- Skip and upload snapshot
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Click Next.
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If you selected Select existing case do the following:
-
Select the case that you want to associate the evidence with and click
Next.
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Click Finish.
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If you selected Create a new case do the following:
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Enter a name.
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Select a department from the Department drop-down
list.
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Select a category from the Category drop-down list.
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Enter case information in the appropriate fields.
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Click Next.
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Click Finish to create the case and export the video.
-
Click Finish.
The snapshot is queued for upload to Clearance.
After you finish
Verify that your snapshot is now available in
Clearance.