Configuring i-PRO firmware version in Clearance - Clearance

Genetec Clearance™ User Guide
Product
Clearance
Content type
Guides > User guides
Language
English
Last updated
2024-09-26
About device groups in Clearance >

You can control the firmware version used by your i-PRO body-worn cameras and in-car systems to manage updates and test new versions to ensure they work properly.

Before you begin

What you should know

  • The firmware version can be configured at the device level, or at the device group level. The firmware version selected at the device group level overwrites what is selected at the device level.
  • The firmware configuration procedure is the same for body-worn cameras and in-car systems.
  • The following software and firmware versions are supported for i-PRO devices:
    Software Minimum version
    Legacy interface server 3.4.12.0
    FE (AG-JJLFE20P) 2.9.80.69
    BWC 4000 Configuration Tool 1.4.0.3
    BWC MK3 Configuration Tool 3.2.12.5
    Firmware Minimum version
    VPU 4000 (WJ-VPU 4000) 6.08.000.0
    VPUmk3 (WJ-VR30)
    NOTE: This device does not support the firmware update or configuration update functionality.
    		 5.22.000.0
    BWC 4000 (WV-BWC 4000) 1700M02
    BWC MK3 (WV-TW370) 2036M0001

Procedure

  1. From the Devices page in Clearance, select the required device.
  2. In the Configuration section click on the Firmware target version menu.
  3. (Optional) Click Show preview versions to reveal unreleased preview firmware versions.
  4. Select a firmware version from the list.
    IMPORTANT: Ensure you are using at least the minimum firmware version.
  5. Click Save.

After you finish

(Optional) Learn about device groups.
Parent topic: About device group configurations in Clearance