To remove any digital evidence that is linked to an incident, you can delete the
associated files.
What you should know
You can manually delete a case or file even when there
is a retention policy active for the
case category. The retention period for the case begins to count down when the case
is closed and deletes associated files automatically after the retention period
(count down) is reached.
IMPORTANT: Users must be in the Delete cases and files
security policies list. Users must also have manage permission level to
delete files associated with a case.
Procedure
-
Open an existing file.
-
Click the More icon () next to Redact video.
-
Click Delete File.
A confirmation message is displayed. Are you sure you want to delete
this file?
-
(Optional) If the file has been protected, the Delete
File option is unavailable and a warning message is displayed:
This file is protected from deletion. You must clear the Protect from
deletion check box to delete this file.
-
Clear the Protect from deletion check box.
-
Click Delete again.
The deleting status is displayed. After the file is deleted, you are returned
to the Search page.
Results
The deleted file is marked for deletion and put in the recycle bin.
After you finish
You can view or search in the recycle bin to understand when the file will be
purged from the recycle bin. You can also view all active retention policies. When the
purge occurs, the file is permanently deleted from the
Clearance
database.