Downloading a user list report in Clearance - If you need to audit the users in your Genetec Clearance™ account, you can download a CSV file that lists all the users in your Clearance account. - Clearance - User guides

Genetec Clearance™ User Guide
Product
Clearance
Content type
Guides > User guides
ft:locale
en-US
Last updated
2026-02-24

If you need to audit the users in your Genetec Clearance™ account, you can download a CSV file that lists all the users in your Clearance account.

Before you begin

Only users included in the Account administrators group can download the user list report.

Procedure

  1. Click Configurations > Users.
  2. Click Export
    The user list report is downloaded as a CSV file.
  3. Open the CSV file.
    Tip: You can filter the report by username, email, state (Active or Inactive), and type (Regular or Guest).

After you finish

For more information about user accounts, see Creating users in Clearance.