Installing Clearance Drive - Clearance

Genetec Clearance™ User Guide
Product
Clearance
Content type
Guides > User guides
Language
English
Last updated
2024-09-26

Before you can transfer files or create cases using Clearance Drive, you must complete the installation procedure.

Before you begin

The following prerequisites apply when installing the Clearance Drive application.
  • A user with Windows Admin access to install the application.
  • Windows 10 is the minimum version supported with Clearance Drive.
  • To login with Clearance Drive, you must have a user account in Clearance.
  • You must have an active internet connection.

What you should know

  • The program and associated files are installed in the current users Windows profile.
  • Clearance Drive software updates occur automatically after the initial installation.

Procedure

  1. Download the application install package.
  2. Select the ClearanceDrive installer .exe file and click RUN.
    The Clearance Drive Setup window opens.
  3. Accept the terms of the installer and finish the installation.
  4. Connect Clearance Drive with your Clearance account.
    1. Select the data center where your Clearance account is hosted.
    2. Sign in using your email address and password.
    3. Select the Clearance account you require.
    NOTE: To open the Clearance Drive, click the Clearance Drive icon () located in the Windows system tray.
    • Clearance Drive opens.
      The Clearance Drive Recent case activities section showing a list of cases.
    • Clearance Drive is shown when you navigate to the file explorer.
      The Clearance Drive file explorer window showing a list of files and cases.
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