Inviting guests to submit video requests in Clearance - Clearance

Genetec Clearance™ User Guide

Product
Clearance
Content type
Guides > User guides
Language
English
Last updated
2024-09-26

For guest users to submit video requests, a user included in the Manage and invite requesters video request policy must invite them to submit video requests.

What you should know

  • Only users included in the Manage and invite requesters video request policy can invite guest users to submit video requests.

Procedure

To invite a user to submit video requests from the Registry page:

  1. Click Registry ().
  2. Click Invite guests and choose one of the following:
    • New user
    • Existing users
    The Invite guests menu showing the New user and Existing user options.
  3. If you selected new user, complete the following fields:
    1. Enter an email address.
    2. (Optional) Enter a first name.
    3. (Optional) Enter a last name.
      The Invite guest user form showing the option to cancel or proceed.
    4. Click Next.
    5. (Optional) Click Edit () to modify the expiration date for each invitation.
    6. (Optional) Click Add () to invite additional new or existing users.
      The Invite guest users to submit video requests section, showing a list of guest users being invited to create requests.
    7. Click Invite to send the guest user invitation.
  4. If you selected existing users, do the following:
    1. In the Invite existing guest users dialog, enter the email address or name of the guest user you want to invite, and click Search ().
    2. Select the users that you require from the list and click Add.
      A list of existing guest users that can be invited to create requests.

To invite a guest user to submit video requests from the Configurations page:

  1. Click Configurations > Users.
    Tip: Use the search field to find a specific guest user in a long list.
  2. In the Privileges section, select the Submit video requests check box.
    A guest user profile showing the Submit video requests privilege highlighted.
  3. (Optional) Click Edit () to modify the expiration date.
    1. Clear the Never check box and follow the on-screen prompts.
    2. Click Modify to confirm your changes.
  4. Click Save.

Results

The guest user is now authorized to submit video requests.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.