Restoring files in Clearance - Clearance

Genetec Clearance™ User Guide
Product
Clearance
Content type
Guides > User guides
Language
English
Last updated
2024-09-26

To restore any digital evidence that is linked to an incident, you can restore the associated files.

What you should know

IMPORTANT: Users must be in the Restore cases and files from the recycle bin security policy list. Users must also have manage permission level to restore files. If the list is empty everyone can restore.

Procedure

  1. Open the recycle bin.
  2. Select the file that you want and click Restore.
    A confirmation message is displayed.
    NOTE: Any restored files are automatically set to Protect from deletion.

    Are you sure you want to restore this file?

  3. Click Restore File.
    When the file is restored, a file restored message is displayed and a File link web address is also shown.
    The File restored pop-up, including a file link web address and the option to view the file.
  4. (Optional) Click View file to open the restored file.
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