Restoring files in Clearance - To restore any digital evidence that is linked to an incident, you can restore the associated files. - Clearance

Genetec Clearance™ User Guide
Product
Clearance
Content type
Guides > User guides
ft:locale
en-US
Last updated
2026-02-06

To restore any digital evidence that is linked to an incident, you can restore the associated files.

Before you begin

IMPORTANT: Users must be in the Restore cases and files from the recycle bin security policy list. Users must also have manage permission level to restore files. If the list is empty everyone can restore.

Procedure

  1. Click Retention > Recycle bin to open the recycle bin.
  2. Click the file that you want to restore.
  3. Click Restore file.
    A confirmation message is displayed.
    NOTE: Any restored files are automatically set to Protect from deletion.

    Are you sure you want to restore this file?

  4. Click Restore.
    When the file is restored, a file restored message is displayed and a File link web address is also shown.
    The File restored pop-up, including a file link web address and the option to view the file.
  5. (Optional) Click Open in new tab to open the restored file.
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