Uploading files to cases in Clearance - Clearance

To share digital evidence with other authorized investigators, you can upload videos, media, and other file types to new and existing cases. You can then view, download, or edit the files.

1. Open an existing case or create a case.
2. In the Files section, click and select one of the following:
   • Add files from computer
   • Add files from Clearance
   • Create folder

   NOTE: The Add files from Clearance option is not available for guest users.
3. If you selected Add files from computer, do the following:
   1. Select the files you need using one of the following methods:
      • Select files that are saved on your local or network drive.
      • Drag files into the Files field of the case.
        
   2. After selecting the files you need, click Open.
   3. (Optional) To remove files that you no longer require, click More () and click Remove.
      The file is removed from the case, but remains in the system and can still be searched, edited, viewed, and downloaded.
4. If you selected Add files from Clearance , do the following:
   1. In the Add files to case dialog box, select the required files by clicking Add to case.
   2. (Optional) To filter results and identify files to add to a case, click the Search criteria menu and then click Add to case.
   3. (Optional) To remove files that you no longer need, click Remove from case.
   4. Click Done.
5. If you selected Create folder, do the following:
   1. Enter a folder name and click Create.
   2. (Optional) Create any additional folders or subfolders that you require.
   3. (Optional) Click More () next to a file or folder to move, rename, or remove them as required.
   NOTE: Click Subscribe to receive updates when new files are added to the case.