If a download link found in Clearance or the Clearance User Guide for a tool such as the Clearance Uploader, Genetec Video Player, or Clearance plugin does not work when you are using Chrome, you must change your site settings to allow insecure content.
Cause
Your site settings are configured to block insecure content in Clearance or the Clearance online help.
Solution
You must change your site settings to allow insecure content on the site you want to download content from.
- In your browser, click View site information (
). - Click Site settings (
). - Scroll down the list of permissions and change the Insecure
content permission to Allow.
NOTE: Only change this site setting for secure websites that you trust.