Integration overview for the Genetec Clearance™ Video Request plugin - Genetec Clearance™ Video Request 3.0

Genetec Clearance™ Video Request Plugin Guide 3.0

Applies to
Genetec Clearance™ Video Request 3.0
Last updated
Content type
Guides > Plugin and extension guides
English (United States)
Product line
Clearance > Genetec Clearance™ Video Request

You can integrate video requests into Security Center using the Genetec Clearance™ Video Request plugin by following a sequence of steps.

The following table lists the tasks required for the integration with Security Center, and how to verify that the integration was successful.
Step Task Where to find more information
Understand prerequisites and key issues before deploying
1 Learn what you can do using the plugin.
2 Before installing the plugin, read the release notes to learn about the new features, the known issues, and the limitations.
3 Learn about the different components and how they connect together.
4 Ensure that the server where the plugin will be installed meets the recommended system requirements and is running a compatible version of Security Center.
Prepare Security Center
5 In Security Center, create a georeferenced map. Maps can enhance your situation awareness as you represent and control your security devices directly on maps.
6 Verify that the Security Center license has a valid certificate for the plugin. Go to the Config Tool home page, click About > Certificates, and confirm that Genetec Clearance™ Video Request is in the list.
Deploy the plugin
7 On a Security Center expansion server, download the plugin and install it.
8 Grant users the privileges that they need to use the plugin.
9 In Config Tool, create the Genetec Clearance™ Video Request plugin role.
10 In Genetec Clearance™, create and download your account connection settings.
11 (Optional) Change the plugin configuration to suit your particular needs.
Confirm that the integration works as expected
12 In Genetec Clearance™, confirm that you can submit video requests.