Product compatibility for the Genetec Clearance™ Video Request plugin 3.0 - Genetec Clearance™ Video Request 3.0

Genetec Clearance™ Video Request Plugin Guide 3.0

Applies to
Genetec Clearance™ Video Request 3.0
Last updated
Content type
Guides > Plugin and extension guides
English (United States)
Product line
Clearance > Genetec Clearance™ Video Request

To be eligible for technical support, you must install the Security Center and third-party software versions that are listed as certified or supported by design in the following table.

Plugin Third-party version Certified Security Center version
Genetec Clearance™ Video Request 3.0 Not applicable 5.5 SR5, 5.6 SR4, 5.7 SR5, 5.7 SR6, and 5.8
Product compatibility indicates that the product supports and can run with specific versions of other products. A product is compatible when it meets one of the following certification levels:
Genetec Inc. has tested and validated the product.
Supported by design
The product has similar characteristics or is a newer version of a certified version, but Genetec Inc. has not tested or validated the product.
NOTE: Service releases and minor versions of a major release are supported by design. For example, if 5.7 SR2 is listed, then SR3 and subsequent service releases for 5.7 are supported. If a major release is not listed, then it is not supported.
IMPORTANT: The content was accurate at the time of publication. If you have a newer version of Security Center that is not listed here, it might be supported. To find out, consult the Supported Plugins for Security Center list for the latest compatibility information.