Adding Genetec Cloudlink appliances to Security Center SaaS - Add a Genetec Cloudlink appliance to Security Center SaaS using its serial number and activation code so that it can be managed and used within your SaaS deployment. - Genetec Cloudlink 310 - Installation guides

Genetec Cloudlink 310 Hardware Installation and User Guide

Product
Cloudlink 310
Cloudlink
Content type
Guides > Installation guides
ft:locale
en-US
Last updated
2026-08-14

Add a Genetec Cloudlink appliance to Security Center SaaS using its serial number and activation code so that it can be managed and used within your SaaS deployment.

Before you begin

  • Complete the initial setup and network configuration of the Cloudlink appliance. For instructions, see the documentation for your appliance model.
  • Have the appliance serial number and activation code available. You can find both on the insert card included with the appliance.
    The insert card included with the appliance showing the serial number, activation code, and QR code.

What you should know

After a Cloudlink appliance is added to Security Center SaaS, the appliance time zone is managed from Security Center SaaS. The time zone setting in the appliance portal becomes read-only.

Procedure

  1. On the Devices page in the Configuration task, click Add device.
  2. On the Type page, click Appliance.
  3. On the Activation page, enter the serial number and activation code found on the card included with the appliance using one of the following methods, and then click Continue:
    • Scan the QR code using the webcam displayed in the wizard. If required, allow or enable camera access in your web browser. Position the QR code in front of the camera, ensuring it's centered and clearly visible. The Serial number and Activation code fields will populate automatically.
    • Enter the appliance Serial number and Activation code manually in the fields provided.
  4. On the Configuration page, enter a name for the appliance.
  5. Click Add.
    The initial setup might take a few minutes. During this process, the appliance status is displayed as Updating while operating system and application updates are downloaded and installed.
    Tip: To follow updates and see status information, select the appliance tile on the Devices page.