As of version 1.11.1, the Genetec Cloudlink™ 210 firmware includes the following known issues.
| Issue | First reported in | Description |
|---|---|---|
| 217982 | 1.11.0 | Monitors connected to the Cloudlink 210 using a DisplayPort connection can’t display live or playback video from connected cameras. |
| 259984 | 1.11.0 | RS-485 ports on the Cloudlink 210 are disabled. These ports can't be configured or used. |
| 259995 | 1.11.0 | Supervised inputs on the Cloudlink 210 are disabled. These ports can't be configured or used. |
| 352666 | 1.11.0 | Output relay ports on the Cloudlink 210 are disabled. These ports can't be configured or used. |
| 361972 | 1.11.0 | The Cloudlink 210 doesn't reboot after updating the hostname and then switching
between static IP and DHCP, causing the hostname change to not be applied
successfully. Workaround: Reboot the appliance
manually or update the hostname without changing other network
settings.
|
| 407369 | 1.11.1 | If the Cloudlink 210 temporarily loses connection to the cloud during an
update, the update gets stuck in a "Downloading" state in Security Center SaaS, even
after reconnection. Workaround: Reboot the
appliance.
|
| 411313 | 1.11.1 | The Cloudlink 210 touchscreen might get stuck on the boot animation for
approximately 10 minutes. The appliance then reboots automatically, which corrects
the issue. If the appliance was previously added to Security Center SaaS, the appliance is connected and functional during this waiting period. |