Known issues in the Genetec Cloudlink 310 firmware - As of version 1.12.0 , the Genetec Cloudlink™ 310 firmware includes the following known issues. - Genetec Cloudlink 310 1.12.0 - Release notes - Known issues

Genetec Cloudlink™ 310 Firmware Release Notes 1.12.0

Product
Cloudlink 310
Cloudlink
Content type
Release notes
Version
1.12
Release
1.12.0
ft:locale
en-US
Last updated
2025-10-28

As of version 1.12.0, the Genetec Cloudlink™ 310 firmware includes the following known issues.

Issue First reported in Description
217982 1.6.2 Monitors connected to the Cloudlink 310 using a DisplayPort connection can’t display live or playback video from connected cameras.
361972 1.11.1 The Cloudlink 310 doesn't reboot after updating the hostname and then switching between static IP and DHCP, causing the hostname change to not be applied successfully.
Workaround: Reboot the appliance manually or update the hostname without changing other network settings.
451753 1.12.0 IPv6 is currently unsupported.
Workaround: None.
451883 1.12.0 Changing the time zone for the appliance in either Security Center SaaS or the appliance portal doesn't automatically update it in the other system.
Workaround: Set the same time zone manually in both Security Center SaaS and the appliance portal.