Resolved issues in Genetec Cloudlink 310 firmware 1.13.0 - The following issues are resolved in Genetec Cloudlink™ 310 firmware 1.13.0. - Genetec Cloudlink 310 1.13.0 - Release notes

Genetec Cloudlink™ 310 Firmware Release Notes 1.13.0

Product
Cloudlink 310
Cloudlink
Content type
Release notes
Version
1.13
Release
1.13.0
ft:locale
en-US
Last updated
2026-01-16

The following issues are resolved in Genetec Cloudlink™ 310 firmware 1.13.0.

Issue Description
217982 The video outputs on the Cloudlink 310 appliance cannot be used to display camera streams.
462183 When a firmware update fails, the update status in Security Center SaaS shows that it’s still in progress.
483856 In isolated network mode, assigning the same subnet to LAN1 and LAN2 with static IP enabled for each might disrupt connectivity and device discovery.
489700 On rare occasions, the NTP server name resolves to an IPv6 address, causing time synchronization to fail.
490195 For Cloudlink 310 appliances added to Security Center SaaS before Edge OS 1.11.0, the time zone isn’t synchronized between the appliance and Security Center SaaS.
493714 In rare cases, applications on the Cloudlink 310 don’t restart following a firmware update or reboot of the appliance.