Connecting to an isolated network - To enhance security and keep your devices off the internet, you can host them on an isolated network connected to your Genetec Cloudlink™ 310 appliance. - Genetec Cloudlink 310 - Installation guides

Genetec Cloudlink™ 310 Hardware Installation and User Guide

Product
Cloudlink 310
Cloudlink
Content type
Guides > Installation guides
ft:locale
en-US
Last updated
2026-01-16

To enhance security and keep your devices off the internet, you can host them on an isolated network connected to your Genetec Cloudlink™ 310 appliance.

What you should know

Back view of appliance, showing cameras on an isolated Ethernet 2 port.

On a single network, internet connectivity and network discovery occur on Ethernet port 1. Ethernet port 2 is disabled.

On an isolated network, the appliance connects to the internet on Ethernet port 1 and to devices on Ethernet port 2, acting as a bridge between devices and the internet to better protect sensitive data. To ensure proper network connectivity and device discovery, you must use different subnets for Ethernet ports 1 and 2.

Procedure

  1. On a computer connected to the same subnet, open a web browser and connect to the appliance portal.
    Go to https://<appliance> , where <appliance> is the hostname or IP address of your unit. The default hostname is printed on the unit label beside Nom/Name.
    NOTE: Cloudlink appliances use a self-signed certificate. When connecting to the appliance, your browser might warn you that the connection is unsafe. You can ignore this message and proceed.
    The appliance portal opens.
  2. Enter the username admin and your password, and then click Connect.
    If you’re connecting to the appliance for the first time, the default password is printed on the unit label beside PWD. You’ll be asked to change this password after signing in.
  3. From the portal homepage, click the Network tab.
  4. Turn on Connect to an isolated network.
  5. For the Ethernet port 2 connection, enter the connection settings for the DHCP or static IP connection.
    IMPORTANT: To ensure proper network connectivity and device discovery, you must use different subnets for Ethernet ports 1 and 2.

Results

When the network is detected on Ethernet port 2, the port displays the status Connected, and the device on the isolated network can be discovered and connected to Security Center SaaS.