Searching reads in Cloudrunner Mobile - You can use the Search tab to view and investigate ALPR events captured by cameras associated with your account. - Cloudrunner Mobile - User guides

Genetec Cloudrunner™ Mobile Quick Start Guide

Product
Cloudrunner Mobile
Content type
Guides > User guides
ft:locale
en-US
Last updated
2026-07-23

You can use the Search tab to view and investigate ALPR events captured by cameras associated with your account.

Procedure

  1. Sign in to the Cloudrunner Mobile app.
  2. Tap the Search tab.
  3. If Reason code is activated for your tenant, enter the required information:
    Case number
    Enter the official case number for which the report needs to be generated.
    Search reason
    Select a search reason from the list.
    Custom reason
    Enter additional information related to the case. If a case number doesn’t exist, you can describe the case here.
    NOTE: The required fields are configured by your administrator.
  4. Tap Continue.
    The map view appears, with the reads list showing the reads found in the selected area.
    A map view displaying search results with vehicle images and details below.
  5. Explore the map to visualize reads:
    • To toggle between Map view and Terrain view, tap on the map.
    • Reads that occur near each other are grouped into clusters, which break down into individual pins as you zoom in. Both clusters and pins show the number of reads available at that location.
    • Tap Search this area to retrieve reads for the currently visible map area.
    • Tap Back to results to restore the previous search results after adjusting the map or filters.
  6. To further refine the results, tap on the map.
  7. Select one or more filters to specify your search criteria.
    For more information, see Vehicle search filters.
  8. Tap Show matches.
    The reads list is updated based on your selected filters within the currently selected map area.
  9. Review the reads list:
    • Collapse the reads list to view more of the map, or expand it to focus on results.
    • Tap to refresh the reads list.
  10. Tap a tile to view the license plate read details.
    Tip: From the read details page, you can add a read to hotlists.
  11. To return to the search results, tap on the top left corner.