To ensure a smooth experience with Cloudrunner Mobile, you need to meet the following hardware, software, and access requirements. These prerequisites ensure secure access, reliable performance, and full functionality when working in the field.
Hardware and connectivity
- Mobile device
- A mobile device operating on iOS or Android.
- Biometric support
- Devices with facial recognition or fingerprint scanning features allow secure biometric sign-in.
- Data connection
- A stable mobile data plan to receive real-time alerts and conduct live searches.
User credentials and privileges
- Account setup
- Users must have an active Cloudrunner account provisioned by their organization.
- Role-based access
- Access to features such as hotlist management depends on the user’s assigned role.
- Tenant association
- Users must be connected to an active Cloudrunner tenant to access mobile features and data.