Adding Peregrine CAD providers in the Dispatch System Connector plugin - Dispatch System Connector 5.10.0.0

Genetec Dispatch System Connector Plugin Guide 5.10.0.0

Product
Dispatch System Connector
Content type
Guides > Plugin and extension guides
Version
5.10
Release
5.10.0.0
Language
English
Last updated
2024-07-02

If the authority sending CAD calls to your organization uses the Peregrine CAD system, you must add a Peregrine CAD provider.

Procedure

  1. From the Providers page, select the CAD ingestion service check box.
  2. From the CAD ingestion service properties section, navigate to the Provider type menu, and select Peregrine.
    1. In the Provider address field, enter the provider address supplied by Peregrine.
    2. In the Authentication address field, enter the authentication address supplied by Peregrine.
    3. In the Authentication info field, enter the authentication info supplied by Peregrine.
    4. In the Provider-specific info field, enter any settings recommended by Peregrine. Usually, the default values are sufficient.
    Best Practice: Do not change the remaining values in the CAD ingestion service properties section.
  3. In the Authentication section, select your authentication mode.
    Best Practice: Basic is the recommended mode for most use cases.
  4. In the Custom events section, define a time period after which a notification is sent if no data is received.
  5. In the Data retention section, determine how long CAD data is saved for:
    Duration
    Choose to retain data forever, or for a specified number of days.
    Storage
    Choose to store CAD data using a database or with local memory only.
    Keep history
    Choose to retain a history of actions performed on the CAD data.
    Keep closed events
    Choose to retain a record of events occurring in the system related to CAD data.
    Best Practice: Use the information populated by default for the remaining fields.
  6. In the Search from section, leave the Prefer field set to Local only unless your organization is using a search API exposed by the CAD provider.
  7. (Optional) Modify information in the Descriptor fields to customize how CAD data is displayed in Genetec Citigraf™.
  8. Click Apply.

After you finish

Map category codes.