Adding integration app CAD providers in the Dispatch System Connector plugin - Dispatch System Connector 5.10.0.0

Configure an integration app CAD provider to receive CAD calls from an integration app or plugin specific to your CAD provider.

1. From the Providers page, select the CAD ingestion service check box.
2. From the CAD ingestion service properties section, navigate to the Provider type menu, and select Integration app.
   1. In the Provider address field, enter the provider address of the integration app.
   2. In the Authentication info field, enter the authentication info from the system user profile you created when preparing the plugin to connect to CAD systems.
   Best Practice: Do not change the remaining values in the CAD ingestion service properties section.
3. In the Authentication section, select your authentication mode.
   Best Practice: Basic is the recommended mode for most use cases.
4. In the Custom events section, define a time period after which a notification is sent if no data is received.
5. In the Data retention section, determine how long CAD data is saved for:

   Duration

   Choose to retain data forever, or for a specified number of days.

   Storage

   Choose to store CAD data using a database or with local memory only.

   Keep history

   Choose to retain a history of actions performed on the CAD data.

   Keep closed events

   Choose to retain a record of events occurring in the system related to CAD data.

   Best Practice: Use the information populated by default for the remaining fields.
6. In the Search from section, leave the Prefer field set to Local only unless your organization is using a search API exposed by the CAD provider.
7. (Optional) Modify information in the Descriptor fields to customize how CAD data is displayed in Genetec Citigraf™.
8. Click Apply.