Downloading and installing the Dispatch System Connector plugin - Dispatch System Connector 5.10.0.0

Genetec Dispatch System Connector Plugin Guide 5.10.0.0
Product
Dispatch System Connector
Content type
Guides > Plugin and extension guides
Version
5.10
Release
5.10.0.0
Language
English
Last updated
2024-07-02

To integrate CAD calls into Security Center, you must install the Dispatch System Connector plugin on a Security Center server and Config Tool work station.

Before you begin

Ensure the following:

What you should know

  • Although it is possible to host the plugin role on any server, it is best practice to host the role on a dedicated expansion server for optimal system performance.
  • The Dispatch System Connector plugin does not add any features for operators. It connects third-party CAD systems with Security Center so that CAD calls can be displayed in Genetec Citigraf™.

Procedure

  1. Open the GTAP Product Download page.
  2. From the Download Finder list, select your version of Security Center.
  3. Search for your package by name and download it.
  4. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
  5. Stop all Genetec applications, including Genetec™ Server, Security Desk, and Config Tool.
  6. Open the extracted folder, right-click the setup.exe file, and click Run as administrator.
  7. Follow the installation instructions.
  8. On the Installation Wizard Completed page, click Finish.
    IMPORTANT: The Restart Genetec™ Server option is selected by default. You can clear this option if you do not want to restart the Genetec™ Server immediately. However, you must restart the Genetec™ Server to complete the installation.

After you finish

Create the Dispatch System Connector plugin role.