Performing a silent installation of the Dispatch System Connector plugin - Dispatch System Connector 5.10.0.0

Genetec Dispatch System Connector Plugin Guide 5.10.0.0

Product
Dispatch System Connector
Content type
Guides > Plugin and extension guides
Version
5.10
Release
5.10.0.0
Language
English
Last updated
2024-07-02

You can automate the process of installing the Dispatch System Connector plugin by installing it in silent mode.

Before you begin

Ensure the following:

What you should know

  • A silent installation is an automated way of installing software without using an installer. The silent installation is run from the command prompt using the setup.exe executable, and Windows Installer commands.
  • A silent install will install the plugin using its default settings.
  • Although it is possible to host the Plugin role on any server, it is a best practice to host that role on a dedicated expansion server for best system performance.
  • For your operators to have access to the features added by this plugin, you must install this plugin on all Security Center client workstations.

Procedure

  1. Open the GTAP Product Download page.
  2. From the Download Finder list, select your version of Security Center.
  3. Search for your package by name and download it.
  4. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
  5. Create a folder for the log files on your local machine.
    For example, C:\Genetec\Logs.
  6. In Windows, right-click the Command Prompt, and then click Run as administrator.
  7. In the Command Prompt, navigate to the directory with the .exe file:
    cd C:\Genetec\PRODUCTNAME_vx.x.x_bxx.0\Plugin Packages, where PROUCTNAME_vx.x.x_bxx.0 corresponds to your version.
  8. Enter the command for one of the following use cases, where <file path> is the path to the folder you created:
    IMPORTANT: Enter the command without line breaks or hard returns except at the end of the line.
    NOTE: If you do not want the Genetec™ Server to restart immediately after the silent install, change the restart command to RESTART_GENETEC_SERVER="0". In this case, the plugin is not available until you manually restart the Genetec Server.
    • For Security Center client workstations and servers using the client applications, and servers used to host the Plugin role, install the plugin only:
      Code
      "Genetec Dispatch System Connector Setup.exe" /silent /DebugLog"<file path>\debug.log" /log"<file path>\" /ISFeatureInstall=Plugin ISInstallDir_PRODUCTNAME="C:\Program Files (x86)\Security Center Plugins\PRODUCTNAME" RESTART_GENETEC_SERVER="1"
    • For a server intended to host the proxy service, install a proxy only:
      Code
      "Genetec Dispatch System Connector Setup.exe" /silent /DebugLog"<file path>\debug.log" /log"<file path>\" /ISFeatureInstall=Proxy ISInstallDir_PRODUCTNAME="C:\Program Files (x86)\Security Center Plugins\PRODUCTNAME" PROXYPASSWORD=<password> RESTART_GENETEC_SERVER="1"
    • For a server intended to host the proxy service, and to act as a Security Center client workstation and server, install the plugin and proxy:
      Code
      "Genetec Dispatch System Connector Setup.exe" /silent /DebugLog"<file path>\debug.log" /log"<file path>\" /ISFeatureInstall=Plugin,Proxy ISInstallDir_OnGuard="C:\Program Files (x86)\Security Center Plugins\PRODUCTNAME" PROXYPASSWORD=<password> RESTART_GENETEC_SERVER="1"
    When the installation is complete, Security Center restarts.