For every type of situation that requires monitoring and management, you can configure a Genetec Mission Control™ incident. Each incident type is an entity with specific properties such as triggers, recipients, procedures and workflows. You can use these to automate incident detection and system actions.
Genetec Mission Control™ incident concepts
To leverage the full potential of Genetec Mission
Control™
in incident management, you must understand the following concepts:
- Incident management with the Genetec Mission Control™ Rules Engine.
- Components of the Incident configuration task in Config
Tool, such as:
- Incident configuration
- Document management
- Profiles
- Audit trails
- Components of an incident type, such as:
- Incident identity
- Properties
- Triggers
- Recipients
- Procedure
- Workflow
- Incident types and categories.
- Incident monitoring and reporting tasks in Security Desk that your operators can perform.