Incident type configuration overview - Genetec Mission Control™ 2.13.3.0

Genetec Mission Control™ Administrator Guide 2.13.3.0

Applies to
Genetec Mission Control™ 2.13.3.0
Last updated
2020-07-15
Content type
Guides
Guides > User guides
Language
English (United States)
Product
Genetec Mission Control™
Version
2.13

For every type of situation that requires monitoring and management, you can configure a Genetec Mission Control™ incident. Each incident type is an entity with specific properties such as triggers, recipients, procedures and workflows. You can use these to automate incident detection and system actions.

Genetec Mission Control™ incident concepts

To leverage the full potential of Genetec Mission Control™ in incident management, you must understand the following concepts:
  • Incident management with the Genetec Mission Control™ Rules Engine.
  • Components of the Incident configuration task in Config Tool, such as:
    • Incident configuration
    • Document management
    • Profiles
    • Audit trails
  • Components of an incident type, such as:
  • Incident types and categories.
  • Incident monitoring and reporting tasks in Security Desk that your operators can perform.