Configuring standard operating procedures for Mission Control - Mission Control 3.2.0.0

Genetec Mission Control™ Administrator Guide 3.2.0.0
Product
Mission Control
Content type
Guides > Administrator guides
Version
3.2
Release
3.2.0.0
Language
English
Last updated
2023-10-19

To ensure that a specific type of incident is always dealt with in the same way regardless of who responds to the incident, you can configure a standard operating procedure (SOP) for each type of incident.

What you should know

A standard operating procedure (SOP) or user procedure is a series of steps that the operator must follow before changing an incident state to Resolved. Each step can range from a simple task, such as Call 911, to a complex task that requires support documents to accomplish. All actions taken by the operator are logged by the system in the incident history for audit purposes.

Procedure

On the incident User procedure page, do one of the following.

Results

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