What is the Genetec Mission Control™ Web API? - Genetec Mission Control™

Genetec Mission Control™ Deployment Guide

Applies to
Genetec Mission Control™
Last updated
Content type
Guides > Deployment guides
Genetec Mission Control™

The Genetec Mission Control™ Web API is a suite of development tools with which our partners and customers can enhance their collaborative decision management systems by integrating additional software and custom functionality.

With the Web API, developers can create applications that interact with Genetec Mission Control™. This enables automation and promotes integration with other software systems.

By interacting with Genetec Mission Control™ as a Security Center user, the Web API provides secure access to incident data. The API user is bound by configurable privileges, and all modifications are logged in the incident history.

Main features

With the Genetec Mission Control™ Web API installed in Security Center, you can do the following:
  • Retrieve incident categories
  • Retrieve a specified incident category
Retrieve icons associated with specified icon identifiers.
  • Retrieve incidents
  • Trigger an incident
  • Link or unlink incidents
  • Perform a commands on a specific incident:
    • Take ownership or release ownership
    • Change location
    • Add comments
    • Answer user procedure step
    • Add note
    • Change existing comments
    • Change incident description
    • Change External Id
    • Change incident type
    • Change incident priority
    • Change incident state
    • Clear incident location
    • Delete existing comment
    • Place incident on hold
  • Retrieve history of events associated with a specified incident
  • Retrieve all incidents linked to a specified incident
  • Retrieve all sources that are related to the specified incident
  • Retrieve sub-incident identifiers of an active collaborative incident
  • Retrieve parent incident identifier of active sub-incidents
  • Retrieve all user comments from an active incident's activity log
  • Retrieve incident types that are in service and can be manually triggered
  • Retrieve a specified incident type that is in service and can be manually triggered
  • Retrieve a specified revision of a specific incident type
Receive notifications and events from Genetec Mission Control™
Retrieve incident priorities
  • Retrieve specific dynamic user procedure
  • Retrieve a particular revision of a specific dynamic user procedure
Retrieve incident states
Web Token
Obtain Web Token to access Genetec Mission Control™ Web API