About Genetec Mission Control™on Genetec™ Mobile - Genetec Mission Control™ 3.0.5.0

Genetec Mission Control™ Deployment Guide 3.0.5.0

Applies to
Genetec Mission Control™ 3.0.5.0
Last updated
2022-05-02
Content type
Guides > Deployment guides
Language
English (United States)
Product
Genetec Mission Control™
Version
3.0

You can perform many of the Security Desk incident monitoring and investigation functions from your smartphone using Genetec™ Mobile.

To use Genetec Mission Control™ features on Genetec™ Mobile, you must do the following:
  • Ensure you have configured the Mobile Server role as specified in the Security Center Administrator Guide.

  • Ensure you have compatible version of Genetec Mission Control™ Web API installed on the server that hosts the Incident Manager role.
    NOTE: To access Genetec Mission Control™ features on the mobile app, the minimum requirement is Genetec Mission Control™ 2.13.4.0 and Genetec Mission Control™ Web API 2.0.
  • Install Genetec™ Mobile on your smartphones (Android and iOS).
  • Configure your networks (WiFi, VPN, and so on) so that the mobile devices can connect to the Mobile Server role.
  • Ensure your license supports mobile devices (Number of mobile devices > 0). To use Genetec Mission Control™ on Genetec™ Mobile, you must have a valid Genetec Mission Control™ Operator license.
    NOTE: Each mobile usage or logon by a user with Genetec Mission Control™ privileges consumes one operator license.
  • Enable Genetec Mission Control™ features in the mobile app:
    1. For the first time you must log on to the mobile app using Administrator credentials.
    2. In Config Tool enable mobile feature flag:
      1. Go to System > Roles > Mobile Server > Properties.
      2. In the Features section, select the Mission Control option.
        If the Mission Control option does not exist:
        1. Select () to add the Mission Control option.
        2. In the Feature key dialog box that opens up, enter Mission Control.
        3. Click Add.