Incident Manager deployment option: Incident Manager and failover on separate machines - Genetec Mission Control™ 3.0.5.0

Genetec Mission Control™ Deployment Guide 3.0.5.0

Applies to
Genetec Mission Control™ 3.0.5.0
Last updated
2022-05-02
Content type
Guides > Deployment guides
Language
English (United States)
Product
Genetec Mission Control™
Version
3.0

You can deploy the Incident Manager role on a standalone machine and configure failover on a separate standalone machine.

The procedure to set up failover clusters for the Incident Manager role follows the same process as configuring role failover in Security Center. For more information, see Role failover and Setting up role failover.

Benefits: Incident Manager and failover configuration on separate machines

Incident Manager resources are not shared
Machine resources are not shared even in failover mode and therefore do not impact the Incident Manager performance or availability.
Fault resilience for the Incident Manager role
If the machine running the Incident Manager goes offline, the system launches another instance of the Incident Manager on the machine with the other services after a slight delay thereby resuming operations.
Minimal downtime for rolling updates
Updates for your Windows system are available with minimal downtime for Incident Manager role.

Drawbacks: Incident Manager and failover configuration on separate machines

Higher complexity in deployment
You must install the Security Center server in two additional machines, move the Incident Manager role to one and configure Incident Manager failover in the other.
Medium maintenance effort
There are three machines in this deployment architecture to monitor and maintain.
Higher latency in communication between components
There might be a slight delay in communications between the Incident Manager role and the other services.
No fault resilience or fault tolerance for other components
If any of the other components go offline, the lack of support for failover or high availability for them leads to data loss and service unavailability.

Quality of service

Using this deployment architecture implies that service quality relies more on your system infrastructure. The quality of service would be directly dependent on the quality and reliability of your network infrastructures.