To upgrade your Security Center system to a
collaborative decision management system, you must install Genetec Mission Control™ on all Security Center servers that host the Directory and Incident
Manager roles and on all Security Center client
workstations.
Before you begin
- Read the Genetec Mission Control™ Release
Notes for known issues, supported upgrade paths, system requirements, and other
information about the release. See the most recent version of the release notes.
- Close all applications related to Microsoft Management Console (MMC), such as Services,
Event Viewer, and so on. They might lock the Security Center services and prevent them from being
updated.
- Install a supported version of Security Center
before installing Genetec Mission Control™.
IMPORTANT: Install the same version of
Genetec Mission Control™ on the following:
- All Security Center servers that host the
Directory role.
- All Security Center servers that need to host
the Incident Manager role.
- All Security Center client workstations that
need Genetec Mission Control™ features.
Procedure
Download Genetec Mission Control™
3.0:
-
Open the GTAP Product Download page.
You need a username and password to log on to GTAP.
-
From the Download Finder list, select your version of Security Center.
-
From the Mission Control section, download the required Genetec Mission Control™ installation package.
You can also get the Genetec Mission Control™
installation package from your representative of Genetec Inc.
-
Extract the package and double-click setup.exe.
The Genetec Mission Control™ installer
launches.
Install Genetec Mission Control™:
-
On the Choose Setup Language page, select English or French and
click Next.
-
On the Welcome to the InstallShield Wizard page, click the links
to read Genetec Mission Control™ documentation, and then
click Next.
-
On the License Agreement page, read the terms in the Genetec™ Software License Agreement, select
I accept the terms in the license agreement, and then click
Next.
-
On the Setup Type page, choose an installation setup:
- Typical
- This option installs Genetec Mission Control™, Genetec Mission Control™ Web API, Genetec™ Document Service and RabbitMQ on a
Security Center server.
If only Security Center Client is installed, selecting this
option only installs Genetec Mission Control™.
- Advanced
- This option opens the Custom Setup page, where you can install
Genetec Mission Control™, Genetec Mission Control™ Web API, Genetec™ Document Service or RabbitMQ
individually.
IMPORTANT: If you choose to install RabbitMQ, the latest
version is installed.
Tip: Do not change the existing RabbitMQ hostname.
For Advanced setup type:
-
Select the application you want to install.
A custom setup is useful when you want to install one of the applications on another
server for high availability.
- Mission Control
- Must be installed on all servers that host the Directory role or the Incident
Manager role, and on all client workstations.
- Mission Control Web API
- Must be installed on all servers that host the Incident Manager role.
- Genetec™ Document Service
- Must be installed on all servers that host the Incident Manager role.
It is
required to enable adding documents to an incident in Security
Desk.
- RabbitMQ Server
- Can be installed on any server, not necessarily a Security Center server.
If RabbitMQ is already
installed on this machine for another product, clear this option.
Tip: Do not change the existing RabbitMQ hostname.
NOTE: The
option to
Restart Genetec™
Server after installation of selected applications is selected by default.
If you clear this option, you can manually restart the Genetec™
Server later.
-
Click Next.
RabbitMQ configuration page
-
Enter the credentials for the RabbitMQ server on the RabbitMQ
Configuration page:
- Username and Password
- Credentials used by the Incident Manager to connect to the RabbitMQ server.
- Port to use for secure connection (SSL)
- Communication port for connections between Security Center applications and the RabbitMQ server.
The default port is 5671.
NOTE: The Incident Manager role can only connect to RabbitMQ using the SSL port. Using the
non-SSL port results in a failed connection. For instructions on modifying the port
assignment, see
Modifying RabbitMQ ports.
As of Genetec Mission Control™ 2.13.4.0, the minimum required
version of RabbitMQ is 3.8.3.
Tip: Do not change the existing RabbitMQ hostname.
-
Click Next.
Genetec Mission Control™ Web API configuration
page
-
Select the Web Documentation check box to access Web API
documentation.
NOTE: (Optional) You can change the default Web API port and
install location for Genetec Mission Control™ Web API. The
default port is 9550.
-
Click Next.
Genetec™ Document Service
configuration page
-
(Optional) You can change the default Document Service port and
install location for Genetec™ Document
Service.
The default port is 5090.
-
Click Next.
MongoDB Service Configuration page
-
The option to run MongoDB as a service is configured by default. You need this for the
Document Service to run without errors.
You can select the option to run MongoDB as a Network Service user or local domain
user.
-
If you did not select the option to restart the Genetec™
Server service as part of the installation,
restart it after the installation is complete.
Results
The following are added to
Security Center:
After you finish
Assign the
Genetec Mission Control™ privileges to your
users.