Installing Mission Control 3.2.1.0 - Mission Control 3.2.1.0

To upgrade your Security Center system to a collaborative decision management system, you must install Genetec Mission Control™ on all Security Center servers that host the Directory and Incident Manager roles and on all Security Center client workstations.

(Required for isolated systems) Disable Windows automatic root certificate updates:

1. Open Command Prompt as an administrator and run gpedit.msc.
2. Go to Local Computer Policy > Computer Configuration > Administrative Templates > System > Internet Communication Management > Internet Communication Settings.
3. Set Turn off automatic root certificate update to Enabled and click Apply.
   
   
4. Go to Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Public Key Policies > Certificate Path Validation Settings.
   The Certificate Path Validation Settings Properties dialog opens.
   
   
5. In the Network Retrieval tab select the Define these policy settings checkbox.
6. Deselect Automatically update certificates in the Microsoft Root Certificate Program(recommended).
7. In the Default retrieval timeout settings section, set the timeout values for Default URL retrieval timeout and Default path validation cumulative retrieval timeout to 1 second and click Apply.
8. Open Command Prompt as an administrator and run gpupdate /force. Click Enter on your keyboard.

Download Mission Control 3.2:

1. Open the GTAP Product Download page.
   You need a username and password to log on to GTAP.
2. From the Download Finder list, select your version of Security Center.
3. From the Mission Control section, download the required Mission Control installation package.
   You can also get the Mission Control installation package from your representative of Genetec™ Inc.
4. Extract the package and double-click setup.exe.
   The Mission Control installer launches.

Install Mission Control:

1. On the Choose Setup Language page, select English or French and click Next.
2. On the Welcome to the InstallShield Wizard page, click the links to read Mission Control documentation, and then click Next.
   
3. On the License Agreement page, read the terms in the Genetec™ Software License Agreement, select I accept the terms in the license agreement, and then click Next.
4. On the Setup Type page, choose an installation setup:
   

   Typical

   This option installs Mission Control, Mission Control Web API, Genetec Document Service and RabbitMQ on a Security Center server.

   If only Security Center Client is installed, selecting this option only installs Mission Control.

   Advanced

   This option opens the Custom Setup page, where you can install Mission Control, Mission Control Web API, Genetec Document Service or RabbitMQ individually.

   IMPORTANT: If you choose to install RabbitMQ, the latest version is installed.

For Advanced setup type:

1. Select the application that you want to install.
   A custom setup is useful when you want to install one of the applications on another server for high availability.

   

   Mission Control

   Installed on all servers that host the Directory role or the Incident Manager role, and on all client workstations.

   Mission Control Web API

   Installed on all servers that host the Incident Manager role.

   NOTE: It’s mandatory to install Mission Control Web API for Mission Control 3.2.1.0 and later.

   Genetec™ Document Service

   Installed on all servers that host the Incident Manager role.

   It’s required to enable adding documents to an incident in Security Desk.

   RabbitMQ Server

   Can be installed on any server, not necessarily a Security Center server.

   If RabbitMQ is already installed on this machine for another product, clear this option.

   NOTE: The option to Restart Genetec™ Server after installation of selected applications is selected by default. If you clear this option, you can manually restart the Genetec™ Server later.
2. Click Next.

RabbitMQ configuration page

1. Enter the credentials for the RabbitMQ server on the RabbitMQ Configuration page:
   

   Username and Password

   Credentials used by the Incident Manager to connect to the RabbitMQ server.

   Port to use for secure connection (SSL)

   Communication port for connections between Security Center applications and the RabbitMQ server. The default port is 5671.

   Best Practice: Ensure optimal performance of the RabbitMQ service and avoid potential issues by configuring your anti-virus software to exclude the RabbitMQ database folder during scans.

   Folder location: C:\ProgramData\Genetec\RabbitMQ\db

   NOTE: The Incident Manager role can only connect to RabbitMQ using the SSL port. Using the non-SSL port results in a failed connection. For instructions on modifying the port assignment, see Modifying RabbitMQ ports.

   As of Mission Control 2.13.4.0, the minimum required version of RabbitMQ is 3.8.3.

   Don’t change the existing RabbitMQ hostname.

2. Click Next.

Genetec Mission Control™ Web API configuration page

1. Select the Web Documentation checkbox to access Web API documentation.
   

   NOTE: (Optional) You can change the default Web API port and install location for the Mission Control Web API. The default port is 9550.
2. Click Next.

Genetec Document Service configuration page

1. (Optional) You can change the default location to install Genetec Document Service.
   
2. Click Next and you’re ready to install the program.
3. Click Install.
4. If you didn’t select the option to restart the Genetec Server service as part of the installation, restart it after the installation is complete.