Installing Mission Control 3.4.0.0 - To upgrade your Security Center system to a collaborative decision management system, you must install Genetec Mission Control™ on all Security Center servers hosting the Incident Manager role. - Mission Control 3.4.0.0 - Deployment guides

To upgrade your Security Center system to a collaborative decision management system, you must install Genetec Mission Control™ on all Security Center servers hosting the Incident Manager role.

1. Launch the Mission Control installer.
2. On the Choose Setup Language page, select English or French and click Next.
3. On the Welcome to the InstallShield Wizard page, click the links to read Mission Control documentation, and then click Next.
   
4. On the License Agreement page, read the terms in the Genetec™ Software License Agreement, select I accept the terms in the license agreement, and then click Next.
5. In the Custom Setup page, select the applications that you want to install.
   A custom setup is useful when you want to install one of the applications on another server for high availability.

   

   Mission Control

   Installed on all servers that host the Incident Manager role on all client workstations.

   Genetec™ Incident Document Service

   Installed on all servers that host the Incident Manager role.

   It’s required to enable adding documents to an incident in Security Desk.

   RabbitMQ Server

   Can be installed on any server, not necessarily a Security Center server.

   If RabbitMQ is already installed on this machine for another product, clear this option.

   If you choose to install RabbitMQ, the latest version is installed.

   Tip: Don’t change the existing RabbitMQ hostname.

   NOTE: The option to Restart Genetec™ Server after installation of selected applications is selected by default. If you clear this option, you can manually restart the Genetec™ Server later.
6. Click Next.
7. In the Web API Configuration page, select the Web Documentation checkbox to access Web API documentation.
   

   NOTE: (Optional) You can change the default Web API port and install location for the Mission Control Web API. The default port is 9550.

   Best Practice: Disable web documentation in a production environment.
8. In the Genetec™ Incident Document Service Configuration page you can configure the default location to install Genetec Incident Document Service.
   
9. Click Next and you’re ready to install the program.
   
10. Click Install.
    A separate installer is launched to configure RabbitMQ.
11. In the RabbitMQ Certificates page, select the method for configuring certificates.
    

    Self-signed

    The certificate is generated automatically.

    Custom

    Upload a custom .pfx or .p12 file in PEM format. It must contain a private key, end-entity certificate and a CA certificate chain.

12. Click Next.
13. Enter the credentials for the RabbitMQ server on the RabbitMQ Configuration page:
    

    Username and Password

    Credentials used by the Incident Manager to connect to the RabbitMQ server.

    Port to use for secure connection (SSL)

    Communication port for connections between Security Center applications and the RabbitMQ server. The default port is 5671 but you can modify it as required.

    HTTPS API port

    Communication port used for secure HTTPS connections. The default port is 15671 but you can modify it as required.

    Best Practice: Ensure optimal performance of the RabbitMQ service and avoid potential issues by configuring your anti-virus software to exclude the RabbitMQ database folder during scans.

    Folder location: C:\ProgramData\Genetec\RabbitMQ\db.

    NOTE:

    • The Incident Manager role can only connect to RabbitMQ using the SSL port. Using the non-SSL port results in a failed connection. For instructions on modifying the port assignment, see Modifying RabbitMQ ports.
    • It is recommended to install Handle.exe on all systems using RabbitMQ to avoid connection and latency issues. It is not included in the Mission Control installer due to Microsoft software license terms. For information about installing Handle.exe, see Install Handle.exe for RabbitMQ.
14. Click Install.
15. If you didn’t select the option to restart the Genetec Server service as part of the installation, restart it after the installation is complete.
16. Click Close.