Installing the cumulative hotfix - Mission Control 3.1.3.8

Genetec Mission Control™ Release Notes 3.1.3.8
Product
Mission Control
Content type
Release notes
Version
3.1
Release
3.1.3.8
ft:locale
en-US
Last updated
2024-03-13

This cumulative hotfix must be installed on all computers that have Genetec Mission Control™ 3.1.3.0 installed.

Before you begin

Ensure that Mission Control 3.1.3.0 is installed.
NOTE: Mission Control 3.1.3.8 can be installed on top of previous hotfixes.

Procedure

  1. Copy the .zip file that contains the hotfix installation files to any folder on the computer that you are updating.
  2. Extract the .exe from the .zip file.
  3. Close all applications such as Config Tool, Security Desk, and so on.
  4. If you are updating your main server, stop the Genetec™ Server service:
    1. Open your Windows Control Panel.
    2. Click Administrative Tools > Services.
    3. Select the Genetec™ Server service, and then click Stop.
  5. Right-click the hotfix .exe file, and select Run as administrator.
  6. After InstallShield finishes analyzing your computer, click Update to start the installation.
  7. When the installation is complete, click Finish.
  8. If you stopped the Genetec Server service, restart it from the Services window by selecting Genetec™ Server and clicking Start.
    NOTE: Restart your system to complete the installation.
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