The cumulative hotfix can be installed using a command line, without any prompts or
visual feedback.
Before you begin
Ensure that Genetec Mission Control™ 3.1.3.0 is
installed.
NOTE: Mission Control 3.1.3.8 can be
installed on top of previous hotfixes.
Procedure
Copy the .zip file that contains the hotfix installation
files to any folder on the computer that you are updating.
Extract the .exe from the .zip
file.
Close all applications, such as Config Tool and Security Desk.
Open a command prompt with elevated privileges as administrator.
At the elevated command prompt:
If you are updating your main server, stop the Genetec™ Server service by
entering: net stop GenetecServer
Start the installer by entering:
“<NAME_OF_HOTFIX>.exe” /s
/v”/qn”
You can change to the directory where the .exe
file is located before running the command, or you can specify the
absolute path of the .exe file in the command as
follows:
Code
“C:\Genetec\<NAME_OF_HOTFIX>.exe” /s /v”/qn”
If you stopped the Genetec Server service, restart it by entering:
net start GenetecServer
NOTE: The system restarts automatically to complete the installation.