Installing the cumulative hotfix in Silent mode - The cumulative hotfix can be installed using a command line, without any prompts or visual feedback. - Mission Control 3.2.1.1

Genetec Mission Control™ Release Notes 3.2.1.1

Product
Mission Control
Content type
Release notes
Version
3.2
Release
3.2.1.1
ft:locale
en-US
Last updated
2025-01-14

The cumulative hotfix can be installed using a command line, without any prompts or visual feedback.

Before you begin

  • Ensure that Mission Control 3.2.1.0 or later is installed.
    NOTE: As a minimum, Mission Control 3.2.1.1 requires Security Center 5.12.0.0.
  • You must have RabbitMQ 3.13.6.1 with Mission Control 3.2.1.1 to ensure that the Incident Manager role is online even if any RabbitMQ node in a cluster goes offline.

Procedure

  1. Log on to GTAP and download the patch release:
    1. Click > Technical Assistance > Product Download.
    2. From the Download Finder list, select All Products.
    3. Download the Mission Control 3.2.1.1 package.
  2. Close all applications, such as Config Tool and Security Desk.
  3. Open a command prompt with elevated privileges as administrator.
  4. At the elevated command prompt:
    1. If you’re updating your main server, stop the Genetec™ Server service by entering: net stop GenetecServer
    2. Start the installer by entering: <NAME_OF_HOTFIX>.exe” /s /v”/qn”
      You can change to the directory where the .exe file is located before running the command, or you can specify the absolute path of the .exe file in the command as follows:
      Code
      “C:\Genetec\<NAME_OF_HOTFIX>.exe” /s /v”/qn”
      NOTE: The system restarts automatically to complete the installation.
    3. If you stopped the Genetec Server service, restart it by entering: net start GenetecServer