The following software issues are resolved in Genetec Mission Control™ 3.3.1.1.
| Issue | Description |
|---|---|
| 4516970 | In the Procedure widget, the list appears empty when five or more documents are created under a single tag in a dynamic SOP step. |
| 4503203 | When the directory reboots, Security Desk reconnects but fails to display incidents, showing the error message: Waiting for connection to server. |
| 4502817 | The Incident configuration task sometimes displays the Apply and Cancel buttons unexpectedly. This occurs when selecting an incident after collaborating on another incident with the Recipients page open. |
| 4502523 | In the Incident monitoring task, incidents configured to play a sound don't play for users lacking administrator privileges. |
| 4502285 | In Config Tool, when you add a Trigger incident activity
to an incident automation workflow, the following occurs:
|
| 4500780 | In the Security Desk Incident monitoring task, users receive a notification stating that an incident trigger failed, despite it being successful. This issue occurs when using a 5.13.1.1 client with a 3.3.2 server. |
| 4500491 | Opening an incident in the Security Desk Incident monitoring or Incident report task causes the application to freeze due to a missing incident icon. |
| 4500064 | Security Desk quits unexpectedly when triggering or closing several hundred incidents at once. |
| 4499710 | In Security Desk, when manually triggering an incident from an alarm in the map, the correct source entity isn’t selected in the Trigger incident dialog. |
| 4498908 | In the Triggers tab of the Incident configuration task, updating the Advanced event filter to OFF isn’t saved in the configuration. |
| 4471754 | Incident Manager role doesn’t display a warning message when a RabbitMQ cluster node goes offline. |
| 4471465 | When a user takes ownership of an incident in the Security Desk Incident monitoring task, a sound begins to play. |
| 4471130 | In the Security Desk Monitoring task, the video doesn't display when a user adds a camera to a monitoring tile during an active incident. |
| 4470874 | In the Security Desk incident details pane for custom integration, the IIncidentConfigurationService.GetIncidentTypes doesn't provide the requested incident configurations. |
| 4470246 | In Config Tool, the Incident Manager role appears online and doesn’t display any warning message when the RabbitMQ cluster is partitioned. |
| 4467248 | In Security Desk, incidents configured to play a sound when triggered don't play a sound for non-administrator users. |
| 4466712 | After upgrading, the Incident Manager role fails to start due to a missing library. |
| 4430502 | Incident monitoring task doesn’t connect however, the Incident Manger role is active. |
| 4417581 | In Security Desk, the system doesn't remove closed incidents from the Incident monitoring task. |
| 4417387 | In Security Desk, the user availability button becomes unresponsive if the system is idle for an extended period. |
| 4417373 | In the Incident monitoring task, a user can’t resolve an incident if it includes optional steps that were configured on the incident User procedure page. |
| 4417030 | After editing an existing incident trigger event with no sources and saving your changes, all source entities are added to that event. |
| 4402682 | In the Security Desk Incident report task, the incident history widget on the Incident details pane displays only the 'More' button and no data. |
| 4402580 | The system sometimes fails to display the incident marker correctly on the map when an incident is triggered. |
| 4401917 | When configuring a trigger event for an alarm incident in the Incident configuration task, and selecting the Advanced event filtering option, a warning message appears. |
| 4401730 | The Incident configuration task fails to load after restarting the RabbitMQ service. |
| 4401671 | Active incidents don't display in the Incident monitoring task when incident types include invisible characters. |
| 4401131 | When you modify and save changes to an existing incident on the Automation page in Config Tool, the changes aren't saved. |
| 4386181 | After installing the cumulative hotfix, the Security Desk Monitoring task no longer displays cameras configured within an incident automation workflow. |
| 4385826 | In the Security Desk Incident monitoring task, the Incident details pane does not display any data or widgets when selecting an incident. |
| 4370848 | The Send an email automation activity generates an email that omits details of the incident's latest activity. |
| 4355364 | After closing the system Event Viewer, several incidents display the following error message: Error when adding the external event pattern in the Incident Model. |