Events as incident triggers - Genetec Mission Control™ 2.12

Genetec Mission Control™ Supplemental Guide for Incident Workflow Configurations 2.12.1.0

Applies to
Genetec Mission Control™ 2.12
Last updated
2019-11-28
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Mission Control™
Version
2.12

To manage incidents effectively in Genetec Mission Control™, you must understand the role of events as incident triggers, and how they work with the Genetec Mission Control™ Rules Engine to trigger an incident.

In Security Center, an event is classified as an activity linked to a source entity. For example, an Access denied event linked to an access control entity or Camera tampering event linked to a video unit entity.

You can use events generated by Security Center and compatible plugins to trigger Genetec Mission Control™ incidents. For a complete list of events that you can use as incident triggers, see Event types in Genetec Mission Control™.

Here is an example of an event related to a video unit being used as an incident trigger.