You can monitor incidents that have been dispatched to you, and follow their evolution in real time using either the Incident monitoring or the Monitoring task in Security Desk.
What you should know
Procedure
- In Security Desk, open either the Incident monitoring or the Monitoring task.
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From the task you selected in step 1, you can:
- View the incident on a map.
Note that this action is only available in the Incident monitoring task.
- View, sort, and group incidents.
- View the details about an incident in the dashboard.
- View the incident on a map.
Results
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages. If using Internet Explorer, the video might not display. To fix this, open the Compatibility View Settings and clear Display intranet sites in Compatibility View.
Example
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages. If using Internet Explorer, the video might not display. To fix this, open the Compatibility View Settings and clear Display intranet sites in Compatibility View.