Setting up incident monitoring filters in Genetec Mission Control™ - Genetec Mission Control™ 2.11 SR1

To have an uncluttered view of your incidents, you can set up a filter in the Incident monitoring task.

To set up an incident filter:

1. In the Incident monitoring task toolbar, click Filter ().
   The dialog box for filter setup appears.

   

2. Configure the filtering criteria you want to use and click Apply.

   View

   Filter the incident by users or user groups.

   All

   Show all incidents that you have permission to view because you are the owner, the recipient, or the supervisor.

   Owned by me

   Only show incidents that you have ownership of.

   Dispatched to me

   (Only if you are a supervisor) Only show incidents that you are a direct recipient of. You are the recipient of an incident either because your profile is configured as a recipient, or because someone has forwarded or transferred the incident to you.

   Supervised by me

   (Only if you are a supervisor) Only show incidents that you are the supervisor of.

   Dispatched to

   Only show incidents that have been dispatched to a specific list of users or user groups. This option is only available to users who have the privilege to supervise the work of other users.

   Type

   Only show incidents that match one of the selected incident types and categories.

   State

   Only show incidents that match one of the selected incident states.

   Location

   Only show incidents that match one of the selected locations (areas).

   Priority

   Only show incidents that match one of the selected incident priorities.

   Trigger time

   Only show incidents that were triggered within the selected time range.

3. Click Apply.
   In the toolbar area, the number of configured filters is indicated beside the icon. The message X/Y active incidents is displayed, indicating that there are X incidents matching the filters you set, out of a total of Y active incidents.

To save your filter to a filter template:

1. Click Filter (), and then click Template > Save as.
   The Filter templates dialog box appears.
2. Do one of the following:
   • Click the name of an existing template to replace it.
   • Enter a name to create a new template.
3. Select Public if you want all users to be able to use your template (default = Private).
4. Click Save.

To load a predefined filter from a template:

1. Click Filter () > Template, and then click a template name.

To remove the current filter:

1. Click Filter (), and then click Clear.