As the Genetec Mission Control™ incident owner, you can attach entities that add information to the incident you are resolving, such as a camera to show the incident at a different angle, or a cardholder to show the picture of a person.
Before you begin
In the Incident monitoring task, click the incident you want to
work on (in the list or on the map).
The incident details are displayed in the dashboard.
In the dashboard, click Related entities.
The related entities are divided into two groups:
- Source entities
- Source entities are automatically linked to the incident through either the location (area) of the incident, or the entity that triggered the incident.
- Attached entities
- Attached entities must be manually linked to the incident.
At the bottom of the Attached entities section, click
Add an item ().
If you are viewing the incident in the Monitoring task, you can also drag the entity from the area view to the list of attached entities.
- From the dialog box that appears, select the entities you want to attach.
To remove an attached entity, select it from the list and click Remove the item ().