Copying certificates from a separate RabbitMQ server - Genetec Mission Control™

Genetec Mission Control™ User Guide

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Genetec Mission Control™
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Genetec Mission Control™

If RabbitMQ is not deployed on the same server as the Incident Manager role, you must copy a certificate from the RabbitMQ server to the server hosting the Incident Manager role after installing or upgrading RabbitMQ.

Before you begin

Install or upgrade RabbitMQ on a separate server from the Incident Manager role. See Installing Genetec Mission Control™.


  1. On the server hosting the Incident Manager role, create the following folder: C:\Program Files (x86)\Genetec\RabbitMQ.
  2. On the server where RabbitMQ is installed, navigate to the folder C:\Program Files (x86)\Genetec\RabbitMQ, and copy the certificate called Cert.pem.
  3. On the server hosting the Incident Manager role, navigate to C:\Program Files (x86)\Genetec\RabbitMQ, and paste the Cert.pem certificate.
  4. Repeat steps 2-3 for each server that has RabbitMQ installed separately from the Incident Manager role.
    IMPORTANT: If you are copying multiple certificates from separate RabbitMQ servers, you must rename them. For example, Cert_server1.pem and Cert_server2.pem. Renamed certificates must not contain CA or KEY.
  5. Restart the Incident Manager role.
  6. If a secondary server is assigned to the Incident Manager role, repeat the same process on the secondary server.