To ensure coordination among security personnel, only one user can be in charge of a Genetec Mission Control™ incident at once: the incident owner. Only incident owners can update the incident properties and state, but observers can add related information and incident ownership can be transferred.
Actions that require incident ownershipOnly the incident owner can perform the following actions:
- Change the incident properties
- Change the incident state
- Follow the incident standard operating procedure (SOP)
- Attach related entities to the incident
Privileged users can also forcibly take incident ownership from you.
Actions that do not require incident ownershipBoth observers and incident owners can perform the following actions:
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