Monitoring Genetec Mission Control™ incidents - Genetec Mission Control™ 3.0.6.0

Genetec Mission Control™ User Guide 3.0.6.0

Applies to
Genetec Mission Control™ 3.0.6.0
Last updated
2022-10-26
Content type
Guides > User guides
Language
English
Product
Genetec Mission Control™
Version
3.0

You can monitor incidents that have been dispatched to you and follow their evolution in real time using either the Incident monitoring or the Monitoring task in Security Desk.

Procedure

  1. In Security Desk, open either the Incident monitoring or the Monitoring task.
  2. In the task you opened, perform actions as needed:

Results

The incident you select is displayed in the incident details pane, and your username appears in the Monitored by column of the incident list. Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.
For more videos on Genetec Mission Control™ operations, see the Using Genetec Mission Control™ in Security Desk video book.
Tip: There is a cheat sheet available for Genetec Mission Control™ operations in Security Desk.