Forwarding incidents - Mission Control 3.1.2.0

To expand the visibility of a Genetec Mission Control™ incident, you can forward the incident to users who are not currently listed as recipients.

1. In the Incident monitoring task, do one of the following:
   • Right-click an incident in the incident list.
   • Right-click an incident on the map.
   • Click Actions () at the bottom of the incident details pane, if the desired incident is already selected.
2. Click Forward.
   The Recipients dialog box opens, listing the users who are currently not recipients.
3. Select the users and user groups you want to forward the incident to, and then click OK.