Attaching entities to incidents - As the Genetec Mission Control™ incident owner, you can attach entities that add information to the incident you are resolving, such as a camera to show the incident at a different angle, or a cardholder to show the picture of a person. - Mission Control 3.3.3.0 - User guides

As the Genetec Mission Control™ incident owner, you can attach entities that add information to the incident you are resolving, such as a camera to show the incident at a different angle, or a cardholder to show the picture of a person.

To attach entities to an incident:

1. In the Incident monitoring task, click the incident you want to work on.
   You can click in the list or on the map.
   The incident details are displayed in the incident details pane.
2. To add entities automatically, open the incident in the Monitoring task and drag the entity from the area view to one of the tiles.
   The entity is automatically added as a related entity.
3. To add entities manually, go to the incident details pane and click Related entities.
4. At the bottom of the Attached entities section, click Add an item ().
5. In the dialog box that opens, select the entities you want to attach.
6. Click Add.
   The entities are now attached to the incident. The number entities attached is displayed in the Related entities section header in the incident details pane. Double-click the incident to display the attached entities in the tiles of a Monitoring task.

To remove entities attached to an incident:

1. Select the desired incident from the list in the Incident monitoring task.
2. In the incident details pane, click Related entities.
3. Select the desired entity in the Attached entities section and click Remove the item ().