About Plate link - Patroller 6.7

Genetec Patroller™ Administrator Guide 6.7

Product
Patroller
Content type
Guides > Administrator guides
Version
6.7
Release
6.7.1
Language
English
Last updated
2024-01-22

Plate link is a Genetec Patroller™ feature that uses cellular communication to share license plate reads between patrol vehicles. Using Plate link increases the likelihood of capturing parking infractions in zones that are monitored by multiple patrol vehicles.

When a patrol vehicle that is registered and connected with Plate link enters a parking zone, it downloads all plate reads that were captured in that zone within a certain number of hours in the past. While the patrol vehicle remains in the zone, it uploads its new reads as they are generated, and every two minutes, Plate link checks for new reads from other patrol vehicles that are in the zone.

Plate link can also detect if vehicles with the same shared permit are parked in zones that use different permit restrictions.

IMPORTANT:
  • When a patrol vehicle that is registered to use Plate link enters an overtime zone or when a permit is selected, a Downloading reads message is displayed. To ensure that all violations are detected, it is recommended that the Patroller operator wait until the # reads downloaded message is displayed and the Plate link icon displays a check mark () before continuing the patrol.
  • Arrows on the Plate link icon indicate whether plate reads are being uploaded or downloaded (). If plate reads are buffered in the system, the icon indicates the number of reads that are awaiting transmission ().
  • Patrol vehicles that are registered with Plate link upload all plate reads and wheel images (if enabled) using the mobile AutoVu™ base unit's cellular connection. Ensure that your cellular plan accounts for the increased bandwidth requirements associated with this feature.

Using Plate link with university parking

For university parking accounts that include multiple patrol vehicles monitoring multiple parking zones, you might notice that shared permit users try to park more than one share permit vehicle at the same time to avoid paying for multiple parking permits. To ensure that this type of shared permit violation is detected, you can enable Plate link so that the patrol vehicles can share plate reads.

AutoVu Portal TM Parking zone 2 Parking zone 1 Plate link shared permit hit Shared plate reads

Using Plate link with city parking

For overtime city parking accounts that include multiple patrol vehicles monitoring the municipality, you will notice that overtime parking violations are not detected if the first and second plate reads were performed by different patrol vehicles. This situation can occur if, for example, a patrol vehicle takes the first plate read at the end of the driver's shift. The vehicle that takes the second plate read is not aware of the first read, and no overtime hit is generated. By enabling Plate link, you can share permit information between patrol vehicles, ensuring that these permit violations are properly ticketed.

Shared plate reads AutoVu Portal Overtime violation TM
NOTE: If a long-term overtime rule is configured, you can use Plate link to connect multiple vehicles monitoring a single long-term overtime zone. For more information, see Configuring long-term overtime settings.