Configuring permit settings in Patroller - Patroller 6.7

Genetec Patroller™ Administrator Guide 6.7

Product
Patroller
Content type
Guides > Administrator guides
Version
6.7
Release
6.7.1
Language
English
Last updated
2024-01-22

To use permits and shared permits for City and University parking enforcement, permits need to be enabled and configured in Genetec Patroller™ Config Tool.

Procedure

  1. Open Genetec Patroller™ Config Tool.
  2. Go to Operation > Permits.
  3. Turn on Use permit, then configure the following:
    Auto accept permit hits
    Turn this on if you want Genetec Patroller™ to accept permit hits with no user action. After the patrol vehicle has passed through the parking area, the operator can then review and enforce the hits.

    User workflow: Hit raised > Hit is verified against updated permit list > User enforces hit > Hit enforced

    Bypass permit hit enforcement
    Turn this off if you want Patroller users to indicate whether or not they enforced the hit after accepting it. Turn it on to bypass enforcement. When turned on, Patroller automatically enforces hits after they are accepted.

    User workflow: Hit raised > User accepts hit > Hit enforced

    Auto enforce permit hits
    Turn this on for Patroller to run in unattended mode. Hits are automatically accepted and enforced without requiring user interaction. Hit accept and hit reject surveys are ignored when this option is enabled.
    NOTE: The two operator functions (accepting and enforcing hits) are linked when you enable this setting.

    User workflow: Hit raised > Hit enforced

  4. Turn on Use shared permit (if you’re using them), then configure the following:
    Auto accept shared permit hits
    Turn this on if you want Patroller to accept shared permit hits with no user action. After the patrol vehicle has passed through the parking area, the operator can then review and enforce the hits.

    User workflow: Hit raised > Hit is verified against updated permit list > User enforces hit > Hit enforced

    Bypass shared permit hit enforcement
    Turn this off if you want Patroller users to indicate whether or not they enforced the hit after accepting it. Turn it on to bypass enforcement. When turned on, Patroller automatically enforces hits after they are accepted.

    User workflow: Hit raised > User accepts hit > Hit enforced

    Auto enforce shared permit hits
    Turn this on for Patroller to run in unattended mode. Hits are automatically accepted and enforced without requiring user interaction. Hit accept and hit reject surveys are ignored when this option is enabled.
    NOTE: The two operator functions (accepting and enforcing hits) are linked when you enable this setting.

    User workflow: Hit raised > Hit enforced

  5. Click Apply.
    Permits and shared permits are now enabled and configured in Patroller.