Installing Patroller - Patroller 6.7

This section explains how to install Genetec Patroller™ software on the patrol vehicle's in-vehicle computer.

1. Double-click Setup.exe in the root folder of the Patroller installation package.
2. Select the installation language (English or French), and click Next.
3. If you are prompted to install any missing prerequisites, click Install. A reboot might be required.
4. Once the prerequisite software is installed, in the InstallShield Wizard Welcome window, click Next.
5. Read and accept the License Agreement, and then click Next.
6. In the Language Selection page, select the user interface language for Patroller applications, and click Next.
7. Select the default installation folder, and then click Next, or click Change to choose a different installation folder.
8. In the Patroller Connectivity page, select whether you want Patroller to connect to Security Center, connect to Genetec Curb Sense™, or to run in stand-alone mode.
9. If you chose to have Patroller connect to Security Center, select the Patroller configuration you want to install.
10. In the Maps Configuration Selection window, select whether or not to install maps.
    NOTE: Maps are mandatory for City and University Parking Enforcement.
11. In the Database Server Selection window, do one of the following:
    • If SQL database server is not installed on the computer, select Install a new database server.

      This option installs Microsoft SQL Server 2022 Express Edition and creates a database instance called SQLEXPRESS.

    • If SQL database server is installed on the computer, and you would like to use this database, select Use an existing SQL database server. In the Database Server list, select the existing SQL Server name.
    NOTE: The installer allows all characters, but SQL Server only supports names containing alphanumeric characters. Underscore is the only special character supported by SQL Server.
12. Click Next.

    You are prompted to select your database server authentication method:

    Windows Authentication

    Only users with Windows administrator privileges on the Patroller computer can access the Patroller database.

    SQL Server and Windows Authentication (mixed mode)

    This mode is the recommended authentication method. It allows users that do not have Windows administrator privileges to access the Patroller database. You must choose a Login and Password for the Patroller application to be able to access the database.

    Best Practice: Your password should be at least 8 characters long and should include at least one uppercase character, one lowercase character, one number, and one special character.

    NOTE: If you do not respect the password strength guidelines, Patroller is installed, but uses Windows authentication instead of the expected mixed mode. For more information, see [KBA-79168] Patroller installation in mixed mode changes to Windows Authentication mode.

13. Click Next.
    You are asked to select performance enhancement settings. For optimal database and image storage performance, it is recommended to select both options.
14. Click Next.
    You are asked to allow the setup program to automatically create firewall rules. This opens the required ports that Patroller needs to communicate with Security Center and the connected Sharp units.

    If you do not allow the setup program to open the ports, you will need to open them manually after the installation is complete.

15. Click Next.
16. Click Install.
17. When the installation is complete, click Finish.