Sending live events from Patroller to Security Center - Patroller 6.7

Genetec Patroller™ Administrator Guide 6.7

Product
Patroller
Content type
Guides > Administrator guides
Version
6.7
Release
6.7.1
Language
English
Last updated
2024-01-22

If the patrol vehicle has a cellular connection, you can select certain events to be automatically sent from Genetec Patroller™ to Security Center as they occur. This method is ideal for parking or law enforcement systems where hits are sent to a central office for review or enforcement.

What you should know

  • Patroller login and logout events are not sent using the live events method. To send these events, you must also use the offload method. For more information, see https://techdocs.genetec.com/access/sources/dita/topic?ft:clusterId=EN/PT/R_PT_OffloadPage&ft:locale=en-US
  • If the patrol vehicle loses its cellular connection and then the connection is restored, Patroller sends the missed reads to Security Center, but it does not send the missed patrol vehicle position data. The position data must be offloaded using the offload method at the end of the shift.
  • If you select only certain events to send live to Security Center, you can send the rest of the events at the end of the shift using the offload method.

Procedure

  1. From the homepage in Security Center Config Tool, click System > Roles, and then select the ALPR Manager you want to configure.
  2. Click the Properties tab, and then click Live.
  3. In the Listening port option, select the port to listen for connection requests coming from Patrollers.
  4. To encrypt the communication between Security Center and Patroller Config Tool, select the Encrypt communication channel option.
    IMPORTANT: This setting also needs to be applied in Patroller Config Tool.
  5. To allow Security Center to still accept incoming connections from Patrollers that do not have the encryption option enabled, select the Access non encrypted messages option.
  6. Click Apply.
  7. Open Genetec Patroller™ Config Tool .
  8. Go to Security Center, and turn on the Connect to Security Center option.
  9. Enter the IP address of the Security Center machine hosting the ALPR Manager role.
  10. Enter the Port number Patroller should use to connect to the ALPR Manager role.
  11. If you chose the Encrypt communication channel option in Security Center Config Tool, turn the on the Encrypt communication channel option.
  12. Select which Live events you want to send to Security Center.
    NOTE: When selecting which events to send to Security Center, consider the cellular bandwidth that will be required to send the data.
  13. Beside Periodic transfer, specify how often hotlist and permit list changes are downloaded to Patroller (if you have a live connection). The default transfer period is every 240 minutes. You can disable Periodic transfer on specific hotlists (not permit lists) in Config Tool on the hotlist’s Advanced page. For more information, see the Security Center Administrator Guide.
  14. Click Apply.